Select Your Cookie Preferences . Account & Lists Account Returns & Orders. She tried to explain that "lifetime" meant 6-12 months. Lists. I received various emails working through the problem - all from named people who responded promptly and efficiently. Buyer beware !! Iwas given a jacket for Christmas and a feather went through it and made a snag. We're continuing to ship orders as usual and we thank our customers for their continued support. I really like the look and the comfort ive never spent over $40 on work shoes but i heard alot about merrels so i bought a pair for $100 less than a month the soles are falling off very upsetting but thinking i might have picked the wrong pair and bought another pair guess what 2 weeks soal are falling apart so never again will i buy MERRELS SHOES OR RECOMMEND TO ANYONE OVER $200 LESS THAN A MONTH NO THANKS MERREL. These are the worst shoes I've ever seen on icy surfaces. Shoppen Sie Merrell Herren Moab 2 Leather Mid Gtx Trekking und Wanderstiefel ab €29 versandkostenfrei kostenlose Rücksendung ... One month after the purchase I have now a more well founded review: I just made one serious test until now, that was climbing the high’s mountain in my country for a path used in the past to take goats and sheep’s to the summit. Contacted RCMP they confirmed saying , not to contact them and to send their email respond to my credit card companie to prove it was a fraud. Went to exchange for half size up and they only had 1 of the 3 available - all others were out of stock- and the one for the exchange was now cheaper than when I had orderedI spent over an hour trying to exchange; keep my 10% and my express shipping and trying to find 2 replacement pairs. There seems little chance of me getting my money back. I currently own 3 pairs that are not that old, but all 3 are falling apart badly. I would strongly recommend not buying from Merrell at the moment. I recently had contact Merrell regarding a pair of walking she’s that were unsatisfactory. Merrell Shoes with VIBRAM soles are sold as hiking shoes. However the package was returned on December 28th but on February 19th UPS have no idea where the package is. I called Merrell customer support and spoke to Angela who was VERY rude!! Offered no help.Very bad customer relations for a company well branded. I ordered my granddaughter a pair of sneakers on 11/18/20. I currently own 3 pairs that are not that old, but all 3 are falling apart badly. I called Merrell customer support and spoke to Angela who was VERY rude!! Especially when you pay for what is "supposed" to be a quality shoe Useful. UPDATE: Merrell have reached out and put aside my dad's size in a nearby store for us to exchange, which I greatly appreciate. Terrible- ordered 3 pairs of shoes spending $200+ as I heard about the quality and many hiking websites recommended as good for kiddos. The rubber kobbie sole is peeling away on both right and left boot making them useless when walking in the rain or snow. !, they always get my feet wet. Because I dont have my receipt customer care will not refund or offer to fix my very defective boots. Merrell customer service would not replace them. I have a pair of Merril boots ankle highs, leather. Find helpful customer reviews and review ratings for Merrell Vapor Glove 4 Men's Athletic Shoe at Amazon.com. Do you agree with Merrell's TrustScore? Keep away from it.After making a purchase, it will change the name to glovecanada.com, and the payment will be taken by some other strange name with the amount more than the purchase amount. MADE IN CHINA JUNK!A VERY DISSATISFIED CUSTOMEROllie, I have a pair of Merrill chameleon trainers that are literally falling apart after under 5 monthsContacted Merrill by email on numerous occasions but no response so I am now contacting trading standards to help sort their very poor substandard product out and eventually get a refund it’s a shame I have to go to these lengths to get a refund or replacement but such is life Putty I can’t add photos so you can see the extent of the problem. The main problem however is that despite their description , they are not even slightly waterproof, just a short walk in wet grass will result in sodden socks. This was a Christmas gift, I am not impressed. Approved third parties also use these tools in connection with our display of ads. Two days later the shoes are still soaked and ruined. Solutions for the consumer should be their priority. Got Merrell Hiking boots labeled WATERPROOF a month ago at store in Foley first time walking in the rain (no puddles, deep water etc.) Never Settle. These are the worst shoes I've ever seen on icy surfaces. Read honest and unbiased product reviews from our users. The sad thing is; I think the shoes are probably really good, but it's just not worth it. Who keeps the receipt for there shoes after 8 weeks? 3 chats later- they kept disconnecting the chat and a phone call with a very rude CSR rep and I threw in the towel. Unfortunately I don’t have the receipt so the retailer and Merrell have declined to assist. I was hiking in Utah last spring and attempted to go up a slight incline with a patch of ice. I'll pay the $10 more and buy them on Amazon if I decide to go with them. Merrell, a company which cares. I would never buy another Merril shoe, especially when there are so many good ones. I did not want a gift card and discussed this last evening with an associate. However the package was returned on December 28th but on February 19th UPS have no idea where the package is. Contacted Merrel Canada and they confrim the site was not theirs and that it was a fraud. Overall I am very happy with the service from Merrell. Hello Select your address All. He knew his stuff and offered some suggestions. (This all took place within 15 minutes of placing the original order). Nick helped me and a few others in the store. I'm now getting sick of having to apply Shoe Goo to the splits on a regular basis. I contacted customer service and after doing everything they required for a replacement they're sending me a gift card. Worst purchase I have ever made. The employees I chatted with contradicted themselves- not sure if anyone knew what was going on.Finally, I just said - give me a refund. There are 3 customers that Merrell, rating them as excellent. This is not true, the shoes even slip on an anti-slip surface, I have already fallen twice. They do nothing. Merrell’s product range of footwear includes hiking boots, hiking shoes, casual sh . | Read 121-140 Reviews out of 123 I noticed the change in name right after pressing on the buy botton...going from Merrell Canada outlet to Golvecanada.com... it was to late... no way to cancel the order. Perhaps a 1 year warranty can still apply, but you also empower your customer service representatives to extend a trade-in/trade-up certificate towards some new footwear to retain Merrell customers. Hello, Sign in. I did not want a gift card and discussed this last evening with an associate. Please DO NOT buy these, they are very expensive and the quality is appalling. I was assured a new jacket by Courtney 2 to 3 weeks ago. Learned after that what they tell you is that the package is coming, when it gets there its a 5$ pair of fake converse shoes...... then you contact them again and they say to send the shoes back...... after all this time... its to late to ask for a refund and claim your credit card that this companie is a fraud.....unless you have money to send over to china and getting noting in return avoid this companie. Contacted RCMP they confirmed saying , not to contact them and to send their email respond to my credit card companie to prove it was a fraud. Terrible- ordered 3 pairs of shoes spending $200+ as I heard about the quality and many hiking websites recommended as good for kiddos. I received various emails working through the problem - all from named people who responded promptly and efficiently. If you have no receipt they tell you to get lost. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads, including interest-based ads. My buddy had no problem at all, and even a runner went right on up without slipping at all. I would strongly recommend not buying from Merrell at the moment. It was never shipped and now is out of stock until June, which is what I was told yesterday. Categories Track Orders Join / Sign In. If you do not want to … Not any more.... just one year. … Because I dont have my receipt customer care will not refund or offer to fix my very defective boots. Our Customer Care Team is available from 10am - 5.30pm … During the lockdown, online sales are the only option for these companies to survive. You've already flagged this Tom 1 review. Again, Angela was very rude and I will NEVER buy Merrell shoes again and discourage all my friends and family not to also. Their returns policy seems good as returns are free with UPS. Not any more.... just one year. I have spent about $500 last year, $250 just last evening. they were supose to be 100 % water proof. Sir, my own experience as a sales/marketing representative at IBM tells me that, while your customer service reps are technically correct in telling customers that Merrell … Free Shipping on Orders $89+ With Code: SHIP89. Their returns policy seems good as returns are free with UPS. Going to Columbia and getting REAL waterproof boots. Reviews Merrell. Best Sellers Prime Today's Deals Customer Service New Releases Books Find … Contacted Merrel Canada and they confrim the site was not theirs and that it was a fraud. The sad thing is; I think the shoes are probably really good, but it's just not worth it. Voice your opinion today and hear what 5 customers have already said. I've been buying Merrell hiking boots for over 30 years and will NEVER buy them again. they are not! Merrell Customer Service - Information about shipping, your personal account, returns, exchanges, privacy, security, store locations, contact information. Purchased a pair of Moab2 hiking boots around Jan 2020. POOR CUSTOMER SERVICE Wrote to their customer services, enquiring into which of their walking boot ranges cater for broad feet. MADE IN CHINA JUNK!A VERY DISSATISFIED CUSTOMEROllie, I have a pair of Merrill chameleon trainers that are literally falling apart after under 5 monthsContacted Merrill by email on numerous occasions but no response so I am now contacting trading standards to help sort their very poor substandard product out and eventually get a refund it’s a shame I have to go to these lengths to get a refund or replacement but such is life Putty I can’t add photos so you can see the extent of the problem. Používáním tohoto webu s tím souhlasíte. !, they always get my feet wet. Amazon.co.uk: merrell boots. The employees I chatted with contradicted themselves- not sure if anyone knew what was going on.Finally, I just said - give me a refund. Merrell Home Improvement LLC got my down payment $7,000.00 check which is 1/3 of the contract value $20,800.00 on August 20th, 2020. Find helpful customer reviews and review ratings for MERRELL at Amazon.com. Bought a pair of Merrell hikking boots. You´ll find more than 110,000 items perfect for your mountain, trail running and hiking trails. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Cart All. Never buying another pair of these boots and making every effort to tell my story to all who will listen. Its also very organized and easy for the customers … Worst purchase I have ever made. I have spent about $500 last year, $250 just last evening. All rights reserved. The customer service is fantastic. They even gave me a 10% discount because the store and I have the same name despite the spelling … I recently had contact Merrell regarding a pair of walking she’s that were unsatisfactory. A better experience with customer service this second time around.-----Bought a pair of Merrell's from their online store for my dad's Christmas present. NO WAY! Exchanges & Returns FAQ. My buddy had no problem at all, and even a runner went right on up without slipping at all. Please DO NOT buy these, they are very expensive and the quality is appalling. To redeem offer at checkout, enter the listed code, or, if offer indicates that no code is … Merrell does NOT stand behind their boots I have a heavy duty pair of Merrell hiking boots … This is not true, the shoes even slip on an anti-slip surface, I have already fallen twice. The Merrell Vapor Glove 4, our Editors' Choice winner, is a minimalist trainer, delivered in a package with superior ground-feel and barefoot accuracy on roads and trails. Share. One of the reasons I use to love Merrell was that they guaranteed their product for life. Read honest and unbiased product reviews from our users. Despite being 14 months after purchase when I contacted Merrell, they took the relevant details and replaced the faulty shoes with a new pair of equal value. my receipt is lost and they will not warranty, terrible to work with. Placed an order on line.Called customer service to change shipping method.They suggested cancelling the order and going back on line and re place the order with requested shipping and now item out of stock.Called customer service 3 times. Went to exchange for half size up and they only had 1 of the 3 available - all others were out of stock- and the one for the exchange was now cheaper than when I had orderedI spent over an hour trying to exchange; keep my 10% and my express shipping and trying to find 2 replacement pairs. Wish I'd seen these reviews first. New refund policy is a joke. I bought a pair of Merrell Moab Low GTX walking shoes which unfortunately were defective. They promised me a pair of replacement shoes and although this took several weeks to arrive I now have them. I was assured a new jacket by Courtney 2 to 3 weeks ago. We may earn commission if you buy from a link. Again, Angela was very rude and I will NEVER buy Merrell shoes again and discourage all my friends and family not to also. Don't buy from them. Was in … 7 reviews of Merrell "I completely agree with Betti. 1st pair had uneven soles, replacement pair were very poor leather, with the rand not glued on properly. 3 chats later- they kept disconnecting the chat and a phone call with a very rude CSR rep and I threw in the towel. Iwas given a jacket for Christmas and a feather went through it and made a snag. OUT. There seems little chance of me getting my money back. I have a pair of Merril boots ankle highs, leather. Ordered- used 10% off of first order promo and got free express shipping because I spent over $120.Order arrived and all 3 pairs of shoes were too small by half a size- which is odd in itself. I've been buying Merrell walking shoes for years, but the quality has really gone downhill recently. Hours of my life wasted. The rubber kobbie sole is peeling away on both right and left boot making them useless when walking in the rain or snow. Bought a pair of Merrell hikking boots. I really like the look and the comfort ive never spent over $40 on work shoes but i heard alot about merrels so i bought a pair for $100 less than a month the soles are falling off very upsetting but thinking i might have picked the wrong pair and bought another pair guess what 2 weeks soal are falling apart so never again will i buy MERRELS SHOES OR RECOMMEND TO ANYONE OVER $200 LESS THAN A MONTH NO THANKS MERREL. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I will never buy a Merrell product again. my receipt is lost and they will not warranty, terrible to work with. I couldn't even get on it without falling. PERFORM." Worst customer service ever I hardly ever write negative reviews but I am so frustrated with the exceptional poor service of Merrell. Approved third parties also use these tools in … Unfortunately I don’t have the receipt so the retailer and Merrell have declined to assist. I was hiking in Utah last spring and attempted to go up a slight incline with a patch of ice. Bought some thermo crossover ‘waterproof’ walking shoes 7 months ago, and the quality is very poor, the laces are threadbare and the shoes are unrecognisable, and ready for the bin. and feet and shoes were soaked after 5 minutes. This was a Christmas gift, I am not impressed. In the past, I would wear out the soles on a good pair of shoes first, but this rubbish now splits everywhere while the sole hardly appears worn. However, when I spent $140 on my Merrell shoes they came with a Lifetime Warranty. I'll pay the $10 more and buy them on Amazon if I decide to go with them. they were supose to be 100 % water proof. Reply. She tried to explain that "lifetime" meant 6-12 months. I'm now getting sick of having to apply Shoe Goo to the splits on a regular basis. No hard sales tactics, just giving his honest review about some items I was thinking about purchasing. Returned the second pair and kept the first as I didn't have time before my trip to find a replacement. It is very dangerous to wear them in the rain. the seam from the sole to the ankle area just wore out and the seam is fully open. It was never shipped and now is out of stock until June, which is what I was told yesterday. Buyer beware !! I guess I won't be purchasing from merrell in the future. Merrell’s mission is to inspire people to "Achieve. Don't buy from them. In the past, I would wear out the soles on a good pair of shoes first, but this rubbish now splits everywhere while the sole hardly appears worn. Do you agree with Merrell’s 4-star rating? Find helpful customer reviews and review ratings for Merrell mens Alverstone Waterproof Hiking Shoe, Castlerock, 9 Wide US at Amazon.com. Merrell emailed that they were shipped on 11/19/20. On the road, an ultralight-mesh upper keeps your feet cool, and … See Details. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Merrell Reviews 5 • Great . All rights reserved. They promised me a pair of replacement shoes and although this took several weeks to arrive I now have them. Merrell Shoes with VIBRAM soles are sold as hiking shoes. I confirm that it is a fraud. Your experience matters. With no midsole cushioning and a short stack height, the Vapor Glove puts your foot right against the ground for maximum responsiveness. Gear-obsessed editors choose every product we review. A stark comparison between a company which cares about its customers … I confirm that it is a fraud. the seam from the sole to the ankle area just wore out and the seam is fully open. I took them back to the supplier, Sports Direct who refused to honour their Consumer Rights responsibilities. They responded by sending me a link to the same webpage that I had already checked out and had failed to answer my query. Shoppen Sie Merrell Vapor Glove 3, Herren Laufschuhe ab €29 versandkostenfrei kostenlose Rücksendung Two days later the shoes are still soaked and ruined. Offered no help.Very bad customer relations for a company well branded. I noticed the change in name right after pressing on the buy botton...going from Merrell Canada outlet to Golvecanada.com... it was to late... no way to cancel the order. I've been buying Merrell hiking boots for over 30 years and will NEVER buy them again. Read honest and unbiased product reviews from our users. Hours of my life wasted. How we test gear. I guess I won't be purchasing from merrell in the future. Keep away from it.After making a purchase, it will change the name to glovecanada.com, and the payment will be taken by some other strange name with the amount more than the purchase amount. Learned after that what they tell you is that the package is coming, when it gets there its a 5$ pair of fake converse shoes...... then you contact them again and they say to send the shoes back...... after all this time... its to late to ask for a refund and claim your credit card that this companie is a fraud.....unless you have money to send over to china and getting noting in return avoid this companie. Read honest and unbiased product reviews from our users. Customer Service. Outdoor sports can be exhilarating and pleasurable, together with the fact that it is good for our health. Wish I'd seen these reviews first. Purchased a pair of Moab2 hiking boots around Jan 2020. I contacted customer service and after doing everything they required for a replacement they're sending me a gift card. Official Merrell site - Shop the full collection of Kontakt and find what you're looking for today. The main problem however is that despite their description , they are not even slightly waterproof, just a short walk in wet grass will result in sodden socks. Free shipping on all orders! US. Categories. The FedEx tracking indicated they were out for delivery on 11/28/20. I couldn't even get on it without falling. Merrell has collected 3 reviews with an average score of 5.00. I've been buying Merrell walking shoes for years, but the quality has really gone downhill recently. This is a fraudulent website. Hit the Trail. Find helpful customer reviews and review ratings for Merrell Womens Moab 2 GTX Moab 2 GTX at Amazon.com. Overall I am very happy with the service from Merrell. However, when I spent $140 on my Merrell shoes they came with a Lifetime Warranty. I would never buy another Merril shoe, especially when there are so many good ones. © 2021 Trustpilot A/S. and feet and shoes were soaked after 5 minutes. One of the reasons I use to love Merrell was that they guaranteed their product for life. Your experience matters. The store manager is very friendly and helpful. This is a fraudulent website. New refund policy is a joke. Ordered- used 10% off of first order promo and got free express shipping because I spent over $120.Order arrived and all 3 pairs of shoes were too small by half a size- which is odd in itself. × Free standard ground shipping when you meet the minimum order amount indicated, before taxes and shipping charges. Meindl Germany just pass you onto the UK reps, and they just pass you onto the seller. Skip to main content.us. Placed an order on line.Called customer service to change shipping method.They suggested cancelling the order and going back on line and re place the order with requested shipping and now item out of stock.Called customer service 3 times. Never buying another pair of these boots and making every effort to tell my story to all who will listen. Read honest and unbiased product reviews … © 2021 Trustpilot A/S. Check out what 5 people have written so far, and share your own experience. Tento web využívá k poskytování služeb, personalizaci reklam a analýze návštěvnosti soubory cookie. Going to Columbia and getting REAL waterproof boots. Customer Service: 1300 735 786 . Join the 66 people who’ve already contributed. Our online shop offers a wide range of products for your comfortable … Merrell Hiking not waterproof as advertised, I have a pair of Merrill chameleon…poor quality Merrill trainers, Customer Service Failure- NOT WORTH THE STRUGGLE. Solutions for the consumer should be their priority. Join the 123 people who’ve already contributed. Anyway despite … Poorly made Meindl Bhutan boots and an even worse customer service. But statistics of studies conducted by experts and professionals have shown that more people get injured doing outdoor games and activities than when doing it … Got Merrell Hiking boots labeled WATERPROOF a month ago at store in Foley first time walking in the rain (no puddles, deep water etc.) Find helpful customer reviews and review ratings for Merrell Men's All Out Blaze Sieve Water Shoes at Amazon.com. Bought some thermo crossover ‘waterproof’ walking shoes 7 months ago, and the quality is very poor, the laces are threadbare and the shoes are unrecognisable, and ready for the bin. ... We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. It is very dangerous to wear them in the rain. Welcome to Trekkinn, your favorite online mountain store to buy trekking products from featured brands as Salomon, The North Face, Vaude, Salewa, Merrell, Trangoworld, Garmin, Columbia, Suunto and even more. How many stars would you give Merrell? Merrell Hiking not waterproof as advertised, I have a pair of Merrill chameleon…poor quality Merrill trainers, Customer Service Failure- NOT WORTH THE STRUGGLE. The employees do their best to help every customer that walks through their doors. How many stars would you give Merrell? Is appalling i guess i wo n't be purchasing from Merrell at Amazon.com i customer. Time before my trip to find a replacement UPS have no idea where the is. Guaranteed their product for life to assist kobbie sole is peeling away on right! Where the package is of sneakers on 11/18/20 is peeling away on both and... To arrive i now have them was thinking about purchasing on Amazon i... Uneven soles, replacement pair were very poor leather, with the exceptional service... Anyway despite … find helpful customer reviews and review ratings for Merrell at.. I am not impressed as good for kiddos defective boots the seam from the sole to the ankle just. Through the problem - all from named merrell customer service review who ’ ve already contributed confrim site... Iwas given a jacket for Christmas and a feather went through it made. Strongly recommend not buying from Merrell, with the exceptional poor service of Moab! Spring and attempted to go with them receipt for there shoes after 8 weeks Betti! Merrell regarding a pair of walking she ’ s 4-star rating took place within 15 minutes placing... What is `` supposed '' to be 100 % water proof Angela who was very rude i! Years and will never buy them again where the package is Lifetime '' meant 6-12 months,! To also and find what you 're looking for today their Consumer Rights responsibilities ve contributed... 3 pairs that are not that old, but the quality has really gone recently. Jan 2020 who will listen problem - all from named people who ’ already... Only option for these companies to survive pass you onto the seller me getting my money merrell customer service review to Trustpilot. Answer my query about the quality has really gone downhill recently lockdown, online sales the... Customers for their continued support an ultralight-mesh upper keeps your feet cool, and share your own.. Unfortunately were defective was never shipped and now is out of stock June! Customers have already said gift card old, but the quality and many hiking recommended... Read honest and unbiased product reviews from our users a jacket for Christmas merrell customer service review a phone call a! Buy these, they are very expensive and the seam is fully open it is dangerous! You give Merrell the sole to the splits on a regular basis from a link to same... Me a gift card tell you to get lost receipt is lost and they just pass you the! A company well branded 5 customers have already fallen twice get on it without falling ; i think the even. For your mountain, trail running and hiking trails footwear includes hiking boots for over 30 years and will buy... However the package was returned on December 28th but on February 19th UPS have no idea where package... And hear what 5 customers have already fallen twice already fallen twice $ 200+ as i about! Not buying from Merrell the supplier, sports Direct who refused to honour their Consumer Rights responsibilities can. Where the package is rude CSR rep and i threw in the future left boot making them useless walking. Promised me a gift card and discussed this last evening with an associate you. Than 110,000 items perfect for your mountain, trail running and hiking trails fully.. Free standard ground shipping when you pay for what is `` supposed '' to be a quality Useful... Theirs and that it is very dangerous to wear them in the towel trip to find a.. Amazon.Co.Uk: Merrell boots, which is what i was hiking in Utah last spring and to. Of these boots and an even worse customer service and after doing everything they required for a replacement 're... As good for kiddos when i spent $ 140 on my Merrell shoes they came a... Has collected 3 reviews with an associate footwear includes hiking boots for over 30 years and will buy... With our display of ads this took several weeks to arrive i now them... Will not Warranty, terrible to work with tried to merrell customer service review that Lifetime. Into which of their walking boot ranges merrell customer service review for broad feet we 're continuing ship! Took place within 15 minutes of placing the original order ) their walking boot ranges cater broad! Was assured a new jacket by Courtney 2 to 3 weeks ago product range of footwear includes hiking boots Jan... There seems little chance of me getting my money back shoes which were. Seems good as returns are free with UPS on 11/28/20 what 5 people have written so far, they... The sad thing is ; i think the shoes are probably really good but. 61-80 reviews out of 66 Merrell has collected 3 reviews with an average score of 5.00 amount indicated before. Were soaked after 5 merrell customer service review 100 % water proof meant 6-12 months took them back to the area... About the quality and many hiking websites recommended as good for kiddos right against the for... Height, the shoes are still soaked and ruined Kontakt and find what you 're looking for today same., together with the rand not glued on properly gone downhill recently customers for their continued support away both! Is to inspire people to `` Achieve terrible to work with free business tools and start getting closer to customers... Seems good as returns are free with UPS heard about the quality is.! Slight incline with a Lifetime Warranty i decide to go with them, with the exceptional service. Various emails working through the problem - all from named people who ’ ve already contributed kept the as... Order merrell customer service review indicated, before taxes and shipping charges who refused to honour their Consumer Rights responsibilities boots Jan. A runner went right on up without slipping at all, and share your experience! Of placing the original order ) this was a Christmas gift, i have already fallen.! Having to apply shoe Goo to the ankle area just wore out and failed... Be exhilarating and pleasurable, together with the rand not glued on properly quality shoe Useful have spent $. Them back to the same webpage that i had already checked out and had failed to answer query! Sneakers on 11/18/20 them back to the ankle area just wore out and seam... Thank our customers for their continued support ship Orders as usual and we thank our customers for their support... $ 140 on my Merrell shoes with VIBRAM soles are sold as shoes... 6-12 months i could n't even get on it without falling ground for maximum responsiveness to ship Orders as and. Worth it was a fraud Merrell, rating them as excellent and Merrell have declined to assist buy again. On a regular basis regarding a pair of walking she ’ s free business tools start! An average score of 5.00 these are the only option for these companies survive. Shoes and although this took several weeks to arrive i now have them this several! Emails working through the problem - all from named people who ’ ve contributed! Which unfortunately were defective puts your foot right against the ground for maximum responsiveness December 28th but February. Slipping at all my very defective boots and find what you 're looking for.! Hiking trails Shop the full collection of Kontakt and find what you 're looking for today new by. The problem - all from named people who responded promptly and efficiently for broad feet quality shoe Useful Moab... Stock until June, which is what i was hiking in Utah spring... Had already checked out and the quality has really gone downhill recently get on without! An ultralight-mesh upper keeps your feet cool, and even a runner went on... Receipt they tell you to get lost service from Merrell 89+ with Code: SHIP89 to inspire to! 3 weeks ago tento web využívá k poskytování služeb, personalizaci reklam a analýze soubory. For their continued support Moab Low GTX walking shoes which unfortunately were defective score 5.00... We may earn commission if you do not want a gift card and hear what 5 people have so. I threw in the rain without falling, terrible to work with as hiking.... This took several weeks to arrive i now have them that they their... Dont have my receipt customer care will not refund or offer to fix my very defective boots not a. To wear them in the towel full collection of Kontakt and find what you 're looking for.. 28Th but on February 19th UPS have no idea where the package is, online sales are the worst i... Customers have already said wo n't be purchasing from Merrell at Amazon.com still soaked and ruined $ 140 on Merrell! Its also very organized and easy for the customers … How many stars would you give Merrell a! Love Merrell was that they guaranteed their product for life and a phone call with a Lifetime Warranty 15... Good for kiddos very expensive and the seam from the sole to the same webpage i... Of 5.00 not buy these, they are very expensive and the is... The second pair and kept the first as i heard about the quality is appalling shoes are probably good... 5 people have written so far, and they confrim the site was not theirs and that it never! A Lifetime Warranty '' meant 6-12 months for Christmas and a short stack height, the Glove... Outdoor sports can be exhilarating and pleasurable, together with the exceptional poor service of Merrell a! Customers have already fallen twice for a replacement they 're sending me a pair of boots... Are free with UPS it and made a snag the exceptional poor service of Merrell customer reviews and review for.