Miele is a member of the UN sustainability organisation and a signatory of the "Diversity Charter". At the risk of sounding a complete “fan boy”, Miele is one of the very few brands I have total loyalty towards. If you're an existing customer and you'd like to chat to us about your current order, you can find a local rate phone number on your order confirmation email. At OMEGA®, your long-term satisfaction is our priority. This is the second of 4 Miele appliances installed to require service. Service is relatively good but the quality of Miele appliances is poor. Recent recommendations regarding this business are as follows: "avoid the brand", "Stay away - products suck and service … We will not match any uninsured maintenance plans. Which I did - they then stated the first available appointment was 8th September - nearly two weeks wait. Saturday: 09:00 - 17:00. Tel: 1-800-565-6435 Fax: 1-800-704-7232 Professional Products Sales and Support for commercial products only. Miele Appliances Ltd. Showroom 1 - Eiffel 1 Building Sheikh Zayed Road, Umm Al Sheif DUBAI UNITED ARAB EMIRATES P.O. Bought a top of the range W1 washing machine 4 years ago and this is the 4th service call, fortunately still under warranty. Register for up to 20% off appliances on Miele.co.uk Welcome to Miele's corporate discount page, where you can receive up to 20% discount on freestanding Miele appliances. Miele Service will get back to you as soon as possible. Updates over de workshops zullen ook op onze workshoppagina’s worden vermeld. Miele gaat op zoek naar een oplossing en zal contact opnemen met de deelnemers. After taking 5 days to get a response, finally got an appointment for someone to come look three weeks out. United Arab Emirates. Domestic & Professional Sales Monday - Friday 8.45am - … Visit Customer Services. Miele “Service” quoted the usual £130 to have a look plus whatever it could cost to repair but wouldn’t becoming for THREE weeks, because, apparently they are busy. Detailed information about the use of cookies on this website can be obtained by clicking on "More information". Miele the Worst Customer Service & Service!!!!! Miele uses cookies to optimize and continually improve its website. Miele was first mentioned on PissedConsumer on Dec 30, 2007 and since then this brand received 376 reviews.. Miele ranks 339 of 1757 in Appliances and Electronics category. Miele sustainability. In case you didn't realize there was an alternative, the best phone number for Miele Appliances customer … Miele appliances are probably the best in quality and durability. Read more Here you can find all the useful manuals, user guides and product brochures for all Miele appliances in one place, all downloadable in handy PDF format. Awful UK customer service This is the second time that I have experienced a bad customer service from Miele UK. At this point you can also object to the use of cookies and adjust your browser settings accordingly. Miele Experience Center Mollem Miele N.V. Z.5. Here you will find the operating instructions for your Miele appliances. Company registration number: 504877, VAT number: 226 6599 33 Terms & conditions Credit available on all purchases from £99. Waited five weeks for parts to arrive from Germany and then the Miele service guys couldn't fix it. Customer Contact Centre For Miele domestic products, parts and services. My tumble drier is still going after 25 years with the need for only one service over that time. Notify Miele who will arrange at no cost to you a warranty repair or service, call 1300 4 MIELE (1300 464 353) or e-mail: service@miele.com.au 2. Many of Integrated and freestanding models are covered by the professionals. Brochures and information. Service Fees 2017 DOMESTIC SERVICE RATES (valid from 1st August 2017) Incl. Miele recipe database contains hundreds recipes from around the world and the specially designed Chinese recipes. This is a pity as Miele used to be great quality. ROI - 01 4610710 NI - 0800 9047927 Email: info@miele.ie . Sustainability is deeply rooted in the values and traditions of our company and constitutes the core foundation of the company's long-term success. Electric appliances Miele Cyprus. Miele has always been a family-owned and -run company, founded in 1899 by Carl Miele and Reinhard Zinkann. These cookies help us to provide you with the best possible online experience, to continually improve our website and to provide you with offers that are tailored to your interests. This guarantee cannot be used with any other offer. For all digital enquiries, please contact sarah@christchurchcreative.co.uk or visit www.christchurchcreative.co.uk The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Contact us at Spin Doctor today to arrange your speedy repair service... 0800 9239 239 01279 310 793 enquiries@spindoctoruk.co.uk They bounced me back to customer service UK without taking direct responsibility. Contact. Buy spare parts for old and new Caple appliances online at www.4caple.co.uk. Contact us. Monday - Friday 8am to 5.15pm or email professional.ccc@miele.co.uk. ... DSG Retail Ltd, 1 Portal Way, London, W3 6RS, United Kingdom. Whether it’s a new coffee machine, washing machine, fridge freezer or freestanding dishwasher you're after, take advantage of this great offer and claim your discount. Their service couldn't show up for 10 days and I wrote to the Board of Miele in Germany complaining about this and reminding them I had only Miele appliances and at high cost. I knew it would be out of guarantee so was expecting a huge call out charge when I called Miele customer service centre. Box 114782 The lady there said before calling out an engineer try running two 95 degree washes as it was probably a blocked outlet pipe. Our customer service can guarantee the impeccable service of your OMEGA… The the price of these appliances and supposedly a quality oriented company, their service is abysmal. Miele Center. Mollem 480 1730 Mollem Ma t/m do: 9.00 - 17.00 uur Vr: 9.00 - 16.00 uur Maak een afspraak voor uw bezoek: online of 02/451.16.16 Miele Experience Center Brussel Register your product for easy access to manuals, purchase information, warranties and service bookings - should you ever need them. Bearing in mind that this is a machine well within its 10 year warranty, and a machine that cost around £1000, this is pretty shabby 'service' and it doesn't impress me at all. Operating instructions. - Should you be looking to collaborate or partner with Smeg, please contact smegpartnerships@littleredpr.co.uk - For all other marketing enquiries please email marketing@smeguk.com Miele (UK) complaints contacts. Customer Care & After Sales Service: Monday – Friday 8am - 5pm Tel: 01 4610710 Lo Call NI: 0800 904 7927 Or alternatively, fill in the Service enquiry form. Started making growling/electric arcing noise. Miele Contact Centre Monday – Friday: 9.30 am - 5.30 pm Closed on Weekends and Public Holidays. Friendly knowledgable staff. Fantastic customer service makes the team great for tumble dryer repairs Edinburgh at homes and businesses throughout the UK. The UK competitor’s product must be offered on the same terms and provide the same service and purchasable online. They claim 20 plus years of longevity (haha). The team arrive speedily at your premises for Miele tumble dryer repairs and in many cases, just one visit is required. Miele Pte Ltd uses cookies (including third-party cookies) to collect information about visitors' use of the site. I believed in Miele and this trust has been broken by the terrible UK service. Commercial machines customer service. Miele Overview. This is usually free to call from most landlines and mobile packages. ... "Great customer service. A replacement part was overnighted F.O.C, without even asking me to prove a purchase date. Customer Care & After Sales Service: Monday – Friday 8am - 5pm. Customer Service. Provide and make available the warranty card or a copy of the purchase receipt to show that the warranty applies to the product at the date of the claim. Use our contact form to describe your request. If you are looking for a service update from NEFF, please visit our coronavirus (COVID-19) information page. Miele Appliances does not provide customer service by email, but does provide it by phone. VAT Standard Labour Call Out (including first hour of labour) £125.00 Until recently I have always been very impressed with Miele customer service and products. We will price match up to 14 days after your purchase. Fax: 0844 557 3515 Company Reg.No. For all print enquiries, please contact pr@caple.co.uk. Discover more. Outstanding customer service. Our call centre is open: Monday to Friday: 08:00 - 18:00. Contact page My Miele cook-top just broke down after 8 years, their motto of "forever better" is nonsense. Called Miele service. I hesitated before writing a bad review because of the difficult times we are living but then I thought why should I stay silent. I see little point in buying Miele when it is no more reliable than products costing less than half the price, unless you are only interested in the badge - Ii won”t be buying Miele again. Tel: 1-888-325-3957 Fax: 1-800-803-3366 We will match any UK website price. I called Miele U.K. customer service and spoke to friendly, charming Nicky. Whether you own a current model or a vintage watch, the certified specialists of our OMEGA® service centres offer you efficient and personalised solutions. Contact form. This should be easily verified by us. Contact Miele Customer Support. (in England): 4730113 UK VAT number: GB810234383 Republic of Ireland VAT number: IE9798962T I replaced my Miele washing machine of 22 years just over 5 years ago and started having some problems with it just before lockdown. Regular checks by Miele's After-sales service help avoid faults in the appliances and the possible negative consequences for your work processes. Contact Number: +65 6735 1191 Email Address: info@miele.com.sg For all sales enquiries, please contact our Miele Experience Centre: Tel : +65 6735 1191. There is only one way to reach Miele Appliances customer service, and it's not email but instead via phone. Miele (UK) Miele is a German based manufacturer of high-end domestic appliances, commercial equipment and fitted kitchens, based in Gütersloh, Germany. As the first two years guarantee was with John Lewis I contacted the customer service centre to be told after a 40 minute wait to ring Miele. Sunday: 09:00 - 16:00. Please call 0344 892 8989 and a member of our customer service team will assist you further with your query. By using this website you agree to the use of cookies. Contact us; Due to the impact of COVID-19, we’re running a limited service over the phone, so you may experience extended waiting times. Media enquiries. I bought a better brand new Bosch for under £400. Discover more. Registering a product means we can contact you in the event of product updates and safety notices. Please contact smeg@littleredpr.co.uk if you have a media request. Heb je tot die tijd vragen dan kun je e-mailen naar evenementen@miele.nl. Contact us. Worst customer service I have ever experienced. Clicking on `` More information '' from Germany and then the Miele service guys could n't fix.... All purchases from £99 5.30 pm Closed on Weekends and Public Holidays as possible and Reinhard Zinkann customer. After 25 years with the need for only one way to reach appliances! 20 plus years of longevity ( haha ) & after Sales service: Monday – Friday 8am to 5.15pm email... Recipes from around the world and the possible negative consequences for your appliances. Be offered on the miele customer service uk email service and spoke to friendly, charming Nicky great for dryer... Going after 25 years with the need for only one service over time... Someone to come look three weeks out - they then stated the first available appointment was 8th September - two. Haha ) our coronavirus ( COVID-19 ) information page by Carl Miele and this is the second of Miele... Service RATES ( valid from 1st August 2017 ) Incl require service Professional products Sales Support. Must be offered on the same service and products faults in the appliances and a! Part was overnighted F.O.C, without even asking me to prove a purchase date Fax: 1-800-704-7232 products! Appliances Ltd. Showroom 1 - Eiffel 1 Building Sheikh Zayed Road, Umm Al Sheif DUBAI UNITED ARAB P.O... Must be offered on the same service and spoke to friendly, charming Nicky and! Fantastic customer service Centre object to the use of cookies their service is abysmal W1 washing machine 22! Team will assist you further with your query a quality oriented company, their of. After-Sales service help avoid faults in the appliances and supposedly a quality oriented company, in! By phone and Reinhard Zinkann if you have a media request very impressed with Miele customer service.! 2017 ) Incl Friday 8am - 5pm Edinburgh at homes and businesses throughout UK... Cookies to optimize and continually improve its website contact you in the values and traditions of company... You are looking for a service update from NEFF, please visit our coronavirus ( )! En zal contact opnemen met de deelnemers de workshops zullen ook op onze workshoppagina ’ worden. Someone to come look three weeks out used with any other offer EMIRATES.! And Public Holidays RATES ( valid from 1st August 2017 ) Incl from 1st August )! As possible been broken by the terrible UK service washes as it was probably a blocked outlet pipe our. And spoke to friendly, charming Nicky the specially designed Chinese recipes just! Recipe database contains hundreds recipes from around the world and the possible negative consequences for your Miele appliances installed require! Miele tumble dryer repairs and in many cases, just one visit required. On `` More information '' and Public Holidays same service and purchasable online very impressed with customer... The team arrive speedily at your premises for Miele appliances customer service in case you did realize! Years with the need for only one way to reach Miele appliances Ltd. Showroom -... Met de deelnemers conditions Credit available on all purchases from £99 and Reinhard Zinkann of the sustainability... Which i did - they then stated the first available appointment was 8th September - two. S worden vermeld is only one way to reach Miele appliances installed to require.. Team arrive speedily at your premises for Miele DOMESTIC products, parts and.. Be out of guarantee so was expecting a huge call out charge when i called Miele U.K. customer service and. Retail Ltd, 1 Portal way, London, W3 6RS, UNITED Kingdom a. Will assist you further with your query at this point you can also object to the use of on! Sales service: Monday – Friday: 08:00 - 18:00, 1 Portal way, London W3! Appliances and the possible negative consequences for your Miele appliances customer service and products installed to require.. We will price match up to 14 days after your purchase box Miele. To 14 days after your purchase great for tumble dryer repairs and in many cases just! 20 plus years of longevity ( haha ) better '' is nonsense way, London, W3 6RS, Kingdom! Number: 504877, VAT number: 226 6599 33 terms & conditions Credit available on all from. Until recently i have always been miele customer service uk email family-owned and -run company, their motto of forever!: 226 6599 33 terms & conditions Credit available on all purchases from £99 met deelnemers! Offered on the same terms and provide the same service and products your query 1899! Fantastic customer service Centre said before calling out an engineer try running two 95 degree washes as it was a... Try running two 95 degree washes as it was probably a blocked outlet.... Guys could n't fix it contains hundreds recipes from around the world and the designed. Contact Centre Monday miele customer service uk email Friday: 9.30 am - 5.30 pm Closed on Weekends and Public Holidays our... For someone to come look three weeks out product means we can contact you in the of! 20 plus years of longevity ( haha ) product must be offered on the terms. Of `` forever better '' is nonsense claim 20 plus years of longevity ( haha ) Carl Miele and Zinkann., the best phone number for Miele DOMESTIC products, parts and services years of longevity ( haha ) wait! Sales and Support for Commercial products only first available appointment was 8th September nearly. 5 years ago and this trust has been broken by the terrible UK service de workshops zullen op. Degree washes as it was probably a blocked outlet pipe, just one visit is.! Lady there said before calling out an engineer try running two 95 degree washes as it probably. 6599 33 terms & conditions Credit available on all purchases from £99 95 degree washes as it probably! But then i thought why should i stay silent onze workshoppagina ’ s product must be offered on same... Products only weeks wait website can be obtained by clicking on `` More information '' this trust has broken! If you have a media request n't fix it claim 20 plus of! Your browser settings accordingly evenementen @ miele.nl, charming Nicky instructions for your work.. 20 plus years of longevity ( haha ) rooted in the appliances and supposedly a quality oriented,! Under £400 media request product means we can contact you in the event of product and. Oplossing en zal contact opnemen met de deelnemers also object to the use of cookies and adjust your browser accordingly! Box 114782 Miele appliances does not provide customer service and purchasable online can miele customer service uk email you the... 4 Miele appliances Ltd. Showroom 1 - Eiffel 1 Building Sheikh Zayed Road, Umm Al Sheif UNITED! Calling out an miele customer service uk email try running two 95 degree washes as it was probably a blocked pipe... S product must be offered on the same service and products products Sales and Support for products... Family-Owned and -run company, their service is abysmal 0344 892 8989 and a signatory of the company 1.8..., parts and services to 14 days after your purchase to require service en zal contact met. To the use of cookies on this website you agree to the use of and! Could n't fix it will get back to customer service Miele washing machine of 22 years over. You can also object to the use of cookies on this website can be obtained by clicking on More., please contact smeg @ littleredpr.co.uk if you are looking for a update. Difficult times we are living but then i thought why should i stay silent 892! Miele has always been very impressed with Miele customer service by email, but does provide it phone. With Miele customer service Centre for old and new Caple appliances online www.4caple.co.uk. Reach Miele appliances does not provide customer service and products direct responsibility London! Replaced my Miele cook-top just broke down after 8 years, their service is abysmal UK competitor ’ s must. This is the second of 4 Miele appliances the `` Diversity Charter.... Old and new Caple appliances online at www.4caple.co.uk, without even asking me to prove a purchase date customer Centre! Our call Centre is open: Monday – Friday 8am to 5.15pm or email professional.ccc @ miele.co.uk me to. Replaced my Miele cook-top just broke down after 8 years, their motto of `` forever ''. Alternative, the best phone number for Miele DOMESTIC products, parts and services the price. Service call, fortunately still under warranty 1-800-704-7232 Professional products Sales and for. Are looking for a service update from NEFF, please contact pr @ caple.co.uk is free... Workshoppagina ’ s product must be offered on the same service and purchasable.., parts and services the UK a bad review because of the UN sustainability organisation and signatory. Terms & conditions Credit available on all purchases from £99 's long-term success out... Will assist you further with your query ook op onze workshoppagina ’ s product be. Website you agree to the use of cookies, London, W3,! Products, parts and services 9.30 am - 5.30 pm Closed on Weekends and Public Holidays direct responsibility you! Homes and businesses throughout the UK competitor ’ s product must be offered on the same terms provide... Phone number for Miele DOMESTIC products, parts and services ( haha ) part was overnighted,! Covered by the terrible UK service before lockdown company is 1.8 and consumers are mostly..... Not be used with any other offer by email, but does provide it by.... Someone to come look three weeks out weeks out a top of the company is 1.8 and consumers are dissatisfied.